Survey communication WoonInvest

WoonInvest is focussing on improving the communications in the annual plans. We think it is relevant to include our tenants in this initiative and therefore would like to hear your opinion.
On behalf of WoonInvest, Bob Pronk is performing a graduation project to the tenants’ preferences for both online and offline communication.
This graduation survey is performed as part of his Communications study at the Haagse Hogeschool in Den Haag. By means of this survey, he wants to discover which aspects of improving the online communication with her tenants, WoonInvest has to take into consideration.
Bob relies on your cooperation in completing this survey, of which the anonymization is guaranteed.

Completing this survey will only take you about 10 minutes of your time.

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* 1. What is your gender?

Male

Female

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* 2. What is your age?

18 to 25 years

26 to 45 years

36 to 45 years

46 to 55 years

56 to 65 years

Older than 65 years

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* 3. What is your living situation?

Living alone

Living together

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* 4. What is your highest level of education?

Primary Education

Vocational Education (beroepsonderwijs)

Secondary Education (MAVO)

Secondary Education (HAVO)

Secondary Education (VWO)

Senior Secondary Vocational Education (MBO)

Higher Professional Education (HBO)

Academic Education (WO)

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* 5. How long are you a tenant at WoonInvest?

Under two years

Two to five years

Five to ten years

Over ten years

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* 6. Indicate how often you use each of the communication tools listed in the left column.

	Often	Sometimes	Barely	Never
WoonInvest’s website	WoonInvest’s website Often	WoonInvest’s website Sometimes	WoonInvest’s website Barely	WoonInvest’s website Never
The tenants portal (huurdersportaal)	The tenants portal (huurdersportaal) Often	The tenants portal (huurdersportaal) Sometimes	The tenants portal (huurdersportaal) Barely	The tenants portal (huurdersportaal) Never
Social media	Social media Often	Social media Sometimes	Social media Barely	Social media Never
Mail	Mail Often	Mail Sometimes	Mail Barely	Mail Never
Tenants magazine	Tenants magazine Often	Tenants magazine Sometimes	Tenants magazine Barely	Tenants magazine Never
Newsletters	Newsletters Often	Newsletters Sometimes	Newsletters Barely	Newsletters Never
Contact by phone	Contact by phone Often	Contact by phone Sometimes	Contact by phone Barely	Contact by phone Never
Personal contact or appointments	Personal contact or appointments Often	Personal contact or appointments Sometimes	Personal contact or appointments Barely	Personal contact or appointments Never

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* 7. If you’re using any social media, indicate which social media channels you use. If you don’t use any social media , please choose ‘None’.

Facebook

Twitter

Instagram

YouTube

None