The best NPS ® solution for business
Get actionable insights to grow your business with SurveyMonkey CX
Trusted by Leading Companies
Turn customer insights into action – faster
SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback.
Effortless customer listening
Trigger personalized surveys through multiple channels that reach customers when they are most receptive.
Superior analysis
Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks.
Quicker action
Easily share insights with your team, and close the loop with your customers by triggering follow-up actions.
Captivate your customers throughout their entire journey
Monitor and optimize customer satisfaction at all relevant interaction points - from purchase to onboarding to post service requests and more.
Increase loyalty – Accelerate revenue
Know what actions to take to drive customer loyalty and revenue growth. Build the case for investment in customer experience programs.
Customer Story
Find out how SurveyMonkey CX helps Progressive Direct monitor customer satisfaction, delight their customers, and increase retention.
94% of SurveyMonkey CX customers say it helps them get important insights about their customers faster.
“The biggest upside we’ve seen is doubling our response rate.
The information we get from SurveyMonkey CX is quicker, more detailed, and more actionable.”
“Since we started using SurveyMonkey CX we have seen an increase in our NPS”
“The impact of SurveyMonkey CX in our organization is spending less time analyzing surveys and more time improving actual service.”
Trusted by Leading Companies
